Client Overview: SV Group
- Industry: Hospitality and Gastronomy
- Objective: Showcase the dynamic interaction between IT and operations while highlighting their core competence: providing exceptional hospitality and culinary experiences.
To achieve this, SV Group partnered with Viven AG to produce a video that reflects their daily operations and the emotional core of their business.
The Challenge
SV Group faced the challenge of capturing the complexity of their operations, balancing IT innovation with their passion for hospitality and gastronomy. They needed a partner who could authentically represent this synergy, even under the demanding circumstances of a fully operational kitchen.
The Solution
Viven AG worked closely with SV Group to produce a video that exceeded all expectations. From understanding the brief to navigating the bustling environment of a restaurant kitchen, Viven delivered a product that captured both the technical and emotional aspects of SV Group’s daily life.
Key Elements of the Solution:
- Storytelling: Highlighted the interplay between IT and operations while emphasizing the heart of their business – being exceptional hosts and chefs.
- Adaptability: Filmed in a live, fully operational restaurant serving over 350 people, with seamless adjustments to ensure smooth collaboration.
- Engagement: Maintained open communication, consistently involving SV Group in the creative process to ensure every shot aligned with their vision.
The Results
The collaboration produced a video that resonated deeply with SV Group’s team and stakeholders, delivering tangible benefits:
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Recruitment Tool:
- Showcases the vibrant and dynamic environment to attract top talent.
- Provides potential candidates with a clear understanding of what it’s like to work for SV Group.
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Customer Engagement:
- Offers clients a behind-the-scenes look at the operations, building trust and confidence in SV Group’s competence.
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Emotional Connection:
- Evokes strong emotions and authentically represents SV Group’s everyday life, creating a lasting impression.
“Watching the video gives me goosebumps. It’s emotional, sometimes hectic, and shows exactly what SV is all about. Viven did a great job capturing how our everyday life works.”
— Manuel Wild, SV Group
Why VIVEN AG?
Both Manuel Wild and Björn Maciejok from SV Group emphasized the professionalism and adaptability of Viven AG throughout the process:
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Attention to Detail:
“Viven understood exactly what we wanted and even implemented things that weren’t on paper to our complete satisfaction.”
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Flexibility:
“They adapted quickly to the challenges of filming in a busy kitchen and always included us in the process.”
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Professionalism:
“The entire production was very communicative and professional, which is crucial when making decisions.”
A Partnership for the Future
The final video not only exceeded SV Group’s expectations but also serves as a versatile tool for recruitment and client engagement. Manuel Wild and Björn Maciejok both expressed their excitement about the collaboration and their hope to work with Viven AG again in the future.
“The film helps us recruit, engage customers, and showcase our strengths as a dynamic and competent partner. It exceeded our expectations, and we look forward to collaborating again to capture the emotional element that’s essential for conveying our work.”
About SV Group
SV Group is a leading hospitality and gastronomy company, known for combining operational excellence with cutting-edge IT solutions. Their focus on creating exceptional experiences for guests is at the heart of their success.
Ready to showcase your story?
Contact Viven AG today to create videos that inspire and connect.